Harborline Supply Co.
Wholesale Distribution
A custom ordering portal replacing a decade-old fax-and-spreadsheet workflow.
The problem
Harborline's regional buyers placed orders by fax and phone, and staff re-keyed every order into a spreadsheet before it reached the warehouse. Order errors and delays were routine.
What we built
We built a self-serve ordering portal with live inventory counts, saved order templates for repeat buyers, and an internal dashboard that pushed orders straight to the warehouse system.
63%
reduction in order processing time
4.5 hrs/week
of manual data entry eliminated per staff member
22%
fewer order corrections in the first quarter